A Letter From Our GM

A Health and Safety Message from our General Manager

Kia of Alhambra sales operations including our retail sales, digital sales, fleet sales, lease retention sales, and financial services are now open.

We all have witnessed the impact of the Coronavirus on every business in Los Angeles County. Thousands of employees have been laid off and are out of work. The good news is that we are a small group of “essential businesses” that have been allowed to remain open.

No one could predict the impact of the Coronavirus pandemic on the businesses that remain open. We all have seen that our business has not remained the same in sales and service. There is no question that the dealership has to make some tough choices for our employees so that we keep as many employees working as is economically sustainable.

Why We need Essentials Business

Kia of Alhambra as an Essential services Business; provide Essential needs of our community and local government agency during a crisis:

Kia of Alhambra provide a key function, but not limited to the following:

  • Employees supporting or enabling transportation functions, including dispatchers, maintenance and repair technicians, warehouse workers, truck stop and rest area workers, and workers that maintain and inspect infrastructure (including those that require cross-border travel)
  • Employees of firms providing services that enable logistics operations, including cooling, storing, packaging, and distributing products for wholesale or retail sale or use.
  • Mass transit workers
  • Taxis, transportation services including Transportation Network Companies, and delivery services including Delivery Network Companies
  • Workers responsible for operating dispatching passenger, commuter and freight trains and maintaining rail infrastructure and equipment
  • Maritime transportation workers - port workers, mariners, equipment operators
  • Truck drivers who haul hazardous and waste materials to support critical infrastructure, capabilities, functions, and services
  • Automotive repair and maintenance facilities
  • Manufacturers and distributors (to include service centers and related operations) of packaging materials, pallets, crates, containers, and other supplies needed to support manufacturing, packaging staging and distribution operations
  • Postal and shipping workers, to include private companies
  • Employees who repair and maintain vehicles, aircraft, rail equipment, marine vessels, and the equipment and infrastructure that enables operations that encompass movement of cargo and passengers
  • Air transportation employees, including air traffic controllers, ramp personnel, aviation security, and aviation management
  • Workers who support the maintenance and operation of cargo by air transportation, including flight crews, maintenance, airport operations, and other on- and off- airport facilities workers

This why Kia of Alhambra Service, parts and collision operations will remain open to serve our guests at this crucial time.

The safety and health of our employees and customers is always a top priority

Steps Our Dealership Is Taking to Keep Our Team & Customers Healthy

The safety and health of our employees and customers is always a top priority. We want you to be aware of the actions our dealership is taking as the Coronavirus disease (COVID-19) becomes a bigger point of discussion in our daily lives.

So long as they practice adequate social distancing and take appropriate precautions in light of the outbreak. Whether (and to what extent) a dealership can continue to operate its sales

At our dealership, we are

  • Promote social distancing, we will be moving to a Service "Drop Off" model and will be asking our guests to leave their vehicles with us rather than wait in our guest lounges
  • Our service professionals will continue using rubber gloves, sanitizing wipes, and steering wheel covers to handle your vehicle
  • Dealership is sanitized 4 times a day.
  • Showroom offer Social Distancing
  • Fully sanitizing and wiping down each vehicle on the lot and that comes in for service.
  • Deep cleaning common areas used by employees and customers.
  • Providing additional hand sanitizing stations and wipes for customers and employees.
  • Instructing employees not to come in if they feel sick or experience any symptoms.
  • Offering home delivery and vehicle pick up options.
  • Offering way to shop on line

Signs and symptoms

Coronavirus may appear two to 14 days after exposure and can include: Fever, Cough, Shortness of breath or difficulty breathing. Other symptoms can include: Tiredness, Aches, Runny nose and a Sore throat.

A large dealership in Seattle had to be closed for 2O days because the General Sales Manager came to work with Coronavirus and exposed other employees. We cannot let this happen to us.

The best way to Protect You and Your Family is to REVIEW and take home the attached Handwashing: Do's and Don’ts prepared by the Mayo Clinic. This is the key to protecting us all.


Gil Hayes

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